| What is Saffron? | Reddish orange strand like, stigma of crocus sativus flower. A premium variety, traditionally known as Mongra in Kashmir. |
| How do you cook it? | Take a small pinch of saffron strands, add in lukewarm water/milk and let it release the colour. Add it to gravies, pulavs, breads, milk based desserts and other bakery items. |
| What does it taste like? | Sweet floral taste with a hint of bitter. Warm and earthy after taste. |
| Is it good for me? | Rich in antioxidants, helps in stimulating the appetite and mood disorders. |
Saffron has always been an expensive spice because of the presence of antioxidants, crocin, picrocrocin and safranal in it. The antioxidant crocin is known to contain anti-depressant properties, improve inflammation, reduce appetite, protect brain against damage and help in weight loss. Safranal, which gives saffron its unique aroma and color helps improve mood, memory, learning ability and helps against oxidative stress. Saffron is also identified as an aid against Alzheimer’s. With so many properties it is ought to be very special and is a must in every household even if in a minimal quantity.
Once the order has been placed, all the teams involved in making the package are alerted through a message. Items are packed and are ready to be shipped within 2 hours of receiving the order. Our trusted delivery vendors pick-up the package on the same day or early the next day and ship it to our customers.
The package reaches to customer within 2 to 5 days.
In-case, you would like a swift delivery, please message us on our Whatsapp business account number +919971005558
Before reading our policies, we would like our guests to know more about the products listed on Kanz & Muhul. We source directly from the farmers who have worked with us over the years and meet our stringent requirements of quality and hygiene. There are no middlemen.
Just gifts from mother nature that are born colourful, supplied hygienically and packed with care and attention.
Return & Exchanges
Our range of spices, dry-fruits and pulses are chemical-free and are made with no added colours or preservatives. We would want you to consider any slight change in the texture, colour or taste as nature's way of representing uniqueness. We have a 'no-return' and 'exchange' policy on our edible products.
With regard to our traditional utensils and artefacts, our guests have been made aware of the slight changes in design since most of the products in this category are handmade. In case the products are damaged, please share photos on our email wansaenterprises@gmail.com along with your order ID and someone from our team will get in touch with you to resolve the issue.
Our traditional teapots, Samawar is partly machine-made and 1 out of 10 would require minor welding work to make it compact and leak-free. While we test every product before delivery, we would appreciate our customers understanding towards such timeless products.
Reverse Pick Up Policy
We offer our customers a simple, hassle-free, Reverse Pick-up policy. Our customers are valued not only at the time of sale but also through the subsequent stages of Returns & Refunds. Our policy is thoughtfully designed to ease up the process, save time and make you feel reassured about your order.
Wansae Enterprises reserves the right to reject returns from any particular customer, in case of frequent returns by such customer, which shall mean returns on more than 3 occasions in a financial year
Claiming Refunds
Once our associate has verified all the details and approved the claim, we will refund the amount through a Bank Transfer (NEFT/RTGS) or through a digital wallet.
No refunds will be given in the following cases:
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In case of minor design and colour variations.
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Incorrect or outdated delivery address.
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Incorrect address format including any form of a PO Box address.
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After 3 failed delivery attempts by the courier.
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Package refused by recipient.
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Products returned in a used or damaged condition.
Note: Refunds will only be made after we have received the returned shipment except if the package has been lost in transit.